Support

Contact us

Email support@archie-design.app and we’ll reply. Include your device model and iOS version if you’re reporting a bug — it helps us reproduce the issue faster.

How saving works

Share a link from a social app or the web into Zephlo. The app reads its publicly available text, images, or video and files the save as an article, place, recipe, dish, or video. Places can include map details, while recipes can include ingredients and steps. If extraction is incomplete, the original link remains available in your library.

Common questions

A save didn’t extract correctly

Extraction depends on the original post being public and readable. If a save comes out wrong or empty, the link itself is still kept, so you never lose it. A failed or unsupported extraction does not cost a credit.

What is a credit?

A credit is used only when a save is successfully extracted. New users start with 15 welcome credits. Zephlo Pro includes 300 successful AI saves per month. You can also buy non-expiring credit packs; those credits remain available after your Pro quota resets.

How does the optional ad unlock work?

When a save is blocked because you are out of credits, the app can offer one optional rewarded ad per day to retry that specific save. The reward is not banked for later, and declining tracking never blocks normal app use.

Managing a subscription

Subscriptions are billed through your Apple App Store account. To view, change, or cancel, open the Settings app on your device, tap your name, then Subscriptions. Cancel at least 24 hours before a renewal date to avoid the next charge.

Deleting your account

You can delete your account from within the app’s settings, which removes your personal data from our systems. See the Privacy Policy for what we store and how long.

Legal

Read our Privacy Policy and Terms of Use.